Frequently Asked Questions

Everything you need to know about the ultimate beauty sleep experience.

What makes slipsilk™ different from ordinary silk?

Specially-commissioned and made to our exacting standards, slipsilk™ has been developed and refined over ten years to provide the ultimate combination of shine, thickness, softness, and durability.

How do I care for my silk pillowcase?

To maintain the quality of your silk, we recommend a pH neutral liquid detergent and machine washing on a cold/delicate cycle or hand washing. Always air dry and avoid direct sunlight.

Do you offer international shipping?

Yes, we ship our beauty essentials worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request.

Can I use facial creams with my silk pillowcase?

Absolutely. Unlike cotton, which absorbs your expensive face creams, slipsilk™ is much less absorbent, helping your skin hydration and beauty products stay where they belong.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.